How to Fix QuickBooks Error Codes: 6189, 816?
Written by: Editorial Team
Published on: October 18, 2021
QuickBooks is the most popular and reliable accounting software. Many people use this software to monitor accounting data and perform real-time tracking of their financial activities.
This feature-rich software makes life a lot easier for users. The ease of use motivates numerous people to choose QuickBooks. It is good enough to provide both on-site and cloud-oriented accounting solutions. However, this software may become vulnerable to some errors.
The most common one you can come across is QuickBooks error 6189 and 816. How to deal with this situation?
Your computer screen displays the following messages when encountering a 6189 816 QuickBooks error.
An error occurred when QuickBooks tried to access the company file (-6189, -816)."
Or
"Error 6189 QuickBooks Error Code 6189
Error 6189: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience."
Or
"QuickBooks is unable to open this company file. It may have been opened by another user. You should ask that user to switch to multi-user mode so you can both use the company file at the same time. The file could also be located in a read-only network folder."
Error Codes: (6189-816)
QuickBooks 6189 and 816 Error - An Overview
You must understand that it is a run-time error. When you open a company file or make efforts to run QuickBooks Desktop on a multi-user network, you might confront this error. Whenever you experience this problem, a message will be displayed that may contain a few details. However, it can be difficult for you to identify the exact underlying reason to address the issue immediately.
The Most Common Reasons for QuickBooks Error Code 6189 816
Many situations lead to the error 6189, 816 in QuickBooks. Here are the most common reasons that cause QuickBooks error 6189 816:
When you make efforts to open a QuickBooks file that has already been accessed by another user or service.
- If you download a corrupt QB software link, you may encounter QuickBooks desktop error 6189 816. Any defective QuickBooks installation process leads to this error.
- Accessing a file in a folder that does not come with read-or-write permission leads to this error.
- When you make incomplete or inaccurate QuickBooks installation, you may create erroneous entries in the Windows registry. This situation results in the error 6189, 816.
- A Malware or virus attack in the Windows framework resulting in the corruption of QuickBooks program files in the system.
- QuickBooks programming changes can lead to corruption in the Windows registry. It is one of the most common causes of this type of error.
- Another possible reason is the difference between .TLG and .QBW.
- If you log into the company record in Single User Mode, you may experience QuickBooks error 6189 and 816.
- If your windows copy is pirated or outdated, you are most likely to encounter this problem.
- You may unknowingly delete some critical drivers from your system, which are essential for the smooth running of QuickBooks. This situation leads to error 6189 and 816.
How to fix this problem?
Try these solutions to address the QuickBooks error 6189 and 816. If you haven't created a data backup of your files, you must do it immediately before following the steps recommended below.
Solution 1
Restarting your system and server
The first solution you need to try is to reset your complete system. It may help you solve this problem. Here are the steps you must follow to reset your system:
Step 1
You have to restart the system or server computer which the QuickBooks software has been installed and hosting your files. If the data server is on, you should restart the server as well.
Step 2
The next step is to restart each workstation. Workstations refer to all other computers that do not host your business files.
Step 3
The third step you can try is to open QuickBooks Desktop on your system. It is also necessary to open each workstation.
Try these solutions to open QuickBooks. If the issue doesn't get resolved, you can try the next solution.
Solution 2
Use QuickBooks Tools Hub to get rid of the QuickBooks error 6189 and 816.
This tool helps you fix the most common problems, including network problems and company file errors. How to use this tool? Follow the steps given below:
Step 1
Downloading and Installing QuickBooks Tools Hub. Use the following methods to install this tool hub
First of all, you must close your QuickBooks application.
- Then, the QuickBooks Tool Hub file needs to be downloaded.
- You should save the downloaded file. It is always advisable to choose a location that can be accessed easily. One good example is the Windows desktop.
- The next step is to open the downloaded file.
- You can find a new window that displays clear guidelines on how to install the downloaded file. Follow these instructions to complete the installation process.
- After completing the installation, you must open the tool by double-clicking the icon on your desktop.
If you find it hard to discover the icon, you can search Windows to detect the QuickBooks Tools Hub installed.
Step 2
To find a solution to the 6189 QuickBooks error, you should choose Fix my Program' from the QuickBooks Tools Hub and run it on your system.
This Tools Hub comes with a suite of tools that assist you in troubleshooting various types of errors or issues when you open your company file. Follow these simple steps to get the job done accurately.
Select Program Problems from the Tools Hub
- The next step is to select Quick Fix my Program.
- Then, you need to open QuickBooks Desktop before opening .QBW data file.
These steps may help you fix QuickBooks error 6189 816. If the problem continues to exist, you should move on to the next solution
Solution 3
Try running the QuickBooks Database Server Manager to fix the 6189 error
The instability or vulnerability of a multi-user network becomes more prominent when you host the QBW file on your own server computer. This situation leads to QuickBooks error 6189 and 816. It can be addressed by running Database Server Manager.' Here are the steps you need to follow:
Step 1
First, you should choose Network Issues in the Tool Hub if the QuickBooks.
Step 2
The next step is to choose the Database Server Manager.
If you haven't installed QB on your system, you will be asked to install it on your server. Get is installed to proceed further.
Step 3
After reaching the window of QuickBooks Database Server Manager, you should click on the Start Scan tab. It should be done after accessing your company files.
Many users often fail to find their files. If you are one of them, you must browse the company file location before hitting the Start Scan tab.
Step 4
The third step lets the Database Server Manager repair the firewall permissions automatically.
Step 5
The scan process may take a few minutes. Once it is completed, you have to click on the Close tab.
Step 6
The QB Desktop should be opened on the server computer and workstations to fix the issue.
Many people might have installed QuickBooks Database Server Manager on one of their workstations. If you have done so, ensure that you are not using the workstation to host your multi-user network. If the problem still persists, you should look for another solution.
Solution 4
Updating your QuickBooks Version
If you are using an old or outdated version, QuickBooks error code 6189 816 can be a source of alarming concern for you. Many people get the error message due to the use of an outdated version.
Check whether you are using an up-to-date version. Previous QuickBooks versions need to be updated before opening or creating your company files.
Solution 5
Find out the storage location of your QBW
The storage location of your QBW (QuickBooks Company Data File) is a critical aspect. Many users store their data files on a removable hard disk or a pen drive. If you have followed their footsteps, you are likely to receive an error code 6189 816 message.
The problem may get aggravated when you utilize the online backup files of QuickBooks. Check whether your QBW file is stored on a removable hard disk or pen drive.
To get rid of this issue, you must transfer your QBW file to a local hard drive. The best destination is the desktop where you have installed the QuickBooks.
Solution 6
Renaming ND and TLG
In a multi-user environment, the ND (Network Data File and TLD (Transaction Log File) are the ones that permit QuickBooks to get hold of a QBW file. If these files get damaged or corrupted, you may have to deal with QuickBooks error 6189 and 816.
When you rescan them with the help of QuickBooks Database Server Manager and open the company files, both ND and TLD are recreated automatically. In such a situation, these two files must be renamed to fix the problem.
How can you rename the ND and TLG files? These are the steps you need to follow:
Step 1
The first thing you need to do is to open the folder that holds your company file.
Step 2
The next step is to discover the files that you have saved with extensions .ND and .TLG. The important thing is you need to look for those files which carry the same name as your company files. Look at these examples to get a clear idea.
company_file.qbw.tlg and company_file.qbw.nd
Step 3
Each file should be right-clicked before selecting the Rename tab.
When it comes to reaming these files, the word OLD' must be added at the end of the TLG and ND filename.
One good example is company_file.qbw.nd.OLD.
Step 4
Finally, you need to re-open QuickBooks. Then, make efforts to sign in to your company file. This step may resolve the issue. If the problem still persists, you must look out for other solutions.
Solution 7
Verifying user permissions manually.
You can fix your QuickBooks error 6189 and 816 by verifying the user permissions allotted to QBDataServiceUser. Check the permissions for your QuickBooks version carefully. How to do it? Follow these instructions:
Step-1
Make a replica of the QB file
Step-2
Copy or paste this file on the desktop
Step-3
Try to open the file from the desktop directly
If you can open the file, you must suspect folder damage where the QBW file was stored.
Solution 8
Performing Repair Works on QuickBooks Company File
If all these 7 solutions fail to fix the QuickBooks error 6189 and 816, you must look for repairing works on your company file.
You must make efforts to sign in with the help of other user credentials. If become successful in solving the issue, data damage could be the possible reason.
In such a situation, the best solution available to fix the problem is to repair QuickBooks.
You don't need any high accounting expertise to operate QuickBooks. It is a user-friendly and simple software accounting product with excellent features. You can handle this accounting software with tremendous ease and comfort. Thanks to the intuitive and interactive GUI. Further, it comes with the most advanced defense mechanisms to safeguard financial data.
Equipped with excellent recovery, repair,and scanning algorithms, QuickBooks meets your accounting management needs efficiently. As one of the most reliable accounting software, it provides the best protection against problematic errors and persistent problems. Make it a habit to keeping your QBW file backed up all the time to retain optimal functionality and safety. The QuickBooks Company File is the one that stores all your vital financial information.
Despite all these capabilities and protective features, this application is vulnerable to QuickBooks error 6189 and 816. When you experience this issue, you can use all these 8 fixes to restore the optimal functionality of this software.
However, you need to realize that manual fixes may not deliver the expected results in all cases. If you are experiencing some complex issues, you may have to look for other options. In such a situation, professional help is what you need. You must seek the help of an expert to find a solution to this problem.
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