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Optimisation

When you purchased your computer, it was running like a well-oiled machine. Over time however, you may have noticed it lagging, getting slower and letting you down when you need it the most. We can offer you support that will optimise the performance of your computer. We know exactly where to look to find the problem, helping get rid of heavy old files or unnecessary software that may be slowing you down. We ensure that you run at your optimal efficiency.

Diagnose& Repair

Fixing a problem properly requires comprehensive understanding of what has gone wrong. Supporthelp are able to fully diagnose the problem, and then provide repair services for your computers and any additional devices that they may be connected to. Should you need support on software applications, we are able to provide this as our experts have experience with more than 500 of them.

Our services are able to correct errors that may slow down your work, on both software and hardware. This brings down the number of times that your computer crashes. We also deal with the real problem, and not just the symptoms that you can see.

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Setup & Install

Installing a program or device on your computer is not always as straight forward as it seems, and incorrect installation can lead to you damaging your computer or other devices. The easiest way to ensure that you have your software or hardware installed properly is to have an expert help you through the process. Our staff are able to provide you with the best help money can buy, and will walk you through the setup and installation of even the most complicated programs.

Should you need to change or customize your settings during or after the installation, our experts will be there to guide you through the process. If you need to transfer settings or data from one program to another, our experts will also help you to achieve this, making sure that you do not have to stress over your data or information. Program or hardware compatibility is one of the most important things to consider before you even begin installation. Our experts are at hand to advise you on all these issues, and will help to ensure that your software or hardware is compatible with your system.

Virus Removal

Viruses, malware, and spyware, have become some of the biggest threats to online security over the last few years. They are used to access private information that you have stored on your devices, and in some cases to corrupt the information on the devices all together. If you are a victim of computer viruses, malware or spyware, our experts can help to remove them from your system. We also help to setup and install Antivirus software, optimizing it for your system to ensure that you are protected against these malicious programs.

We will also help you schedule scans to ensure that your system is always protected, ensuring that you never have to worry about your information again. In addition to protection from malicious programs, our experts will also provide you with protection from hackers and phishing websites. This will ensure that you have the best protection from people who try to Onsite fix your system.

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Networking

Linking your devices to each other may seem unnecessary, however, it is one of the most important things you can do, especially if you have information stored on each device that you would like to access at all times. Besides sharing information, networking will also allow you to share different devices, such as Webcams, printers and routers. If you are looking to set up a network in your office, or for help in managing your company’s computers and servers, our experts are at hand to help you every step of the way.

Our network experts will also help you to connect to the internet, and help you find and correct any issues you have with connectivity. If you would like to observe your network activity, our experts will help you set up Onsite network monitoring to help you ensure that you know what traffic is going through your network.

Managed Services

If you have an IT department in your company, you probably know how hard it is to keep it running all the time. When it comes to IT support, our experts help provide small and medium sized companies with big enterprise support. Our business support team is one of the best in the world, and offers a Digital Service Cloud to help you manage your company’s whole IT set up. Our experts tailor every plan they make for you, to ensure that your business is getting the best service you can get.

We also carry out proactive monitoring, which will help you and your team understand how your business is performing, and help identify areas within your network that are at the highest risk. Our team will also ensure that any and all issues with your network are resolved as they happen, minimizing your downtime and therefore enabling you to work more efficiently. Our experts carry our complete and comprehensive IT support, allowing you to sleep easy knowing that your IT worries are in our hands.

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Are you ready?